© 2019 by Zara Mohammed

CUSTOM ART

Source material

It is the responsibility of the client to obtain any necessary permissions for all reference materials or visuals supplied, and shall indemnify Zara Mohammed against any and all claims and expenses including reasonable legal fees arising from Zara Mohammed's use of these materials. The photographer retains copyright of the photographic images, but gives his/her consent for Zara Mohammed to work directly from these images and understands that the original photograph may be identifiable from the source material. Images and videos supplied to Zara Mohammed will only be used as reference for drawing and will not be distributed more widely without the client’s consent.

Copyright

Zara Mohammed retains copyright of all drawings including images shared electronically. Retention of copyright includes all reproduction rights, licensing rights and the right to claim statutory copyright. No artwork may be reproduced or copied (including screenshots or downloads) by the client without prior written approval of Zara Mohammed. Clients are welcome to share drawings on their own Instagram feed but must credit @zara.m.art and @opulentmutts. Sharing drawings on other social networks must also include an attribution to Zara M. Opulent Mutts and include a link to the opulentmutts.com website.

Reproduction

Zara Mohammed retains the right to license reproductions of any artworks for UK or Worldwide use. She may use the animal’s name in licensing the image, unless otherwise agreed with the client, but no reference will be made to the client’s name or personal information. The client understands that he/she is not entitled to any profits received in respect of the licensing of reproductions of drawings created by Zara Mohammed even where the work of art is created using the client’s animal or photographs.

Display

The client hereby allows Zara Mohammed to display any images created using the client’s photographs or videos in her, and her agent’s, portfolio, literature, web site and advertising, including all forms of social media. Where the client has his/her own presence on social media, a direct link may be used to reference the client unless anonymity has been previously agreed.

Payment

It is understood that in supplying images to Zara Mohammed the client is requesting a portrait to be drawn, but unless a deposit has been paid, Zara Mohammed is under no obligation to fulfil this request. Payment is made using direct bank transfer or PayPal.

Data protection

Name and contact information provided to Zara Mohammed will only be used for the delivery of the drawing. It will not be shared with any third parties, not be used for direct marketing by Zara Mohammed or Opulent Mutts, and will not be stored for longer than required to complete the transaction.

Agreement to terms

In commissioning a portrait or supplying images to Zara Mohammed (directly, or via an Instagram comment or tag,) the client understands and agrees to these terms and conditions unless otherwise agreed in writing directly with Zara Mohammed.

ONLINE SHOP

The terms and conditions below apply only to items purchased from the online shop Opulent Mutts. They do not apply to personalised commissions. Personal commissions operate under their own terms and conditions which are provided above and to a customer during the commissioning process.

Copyright

Zara Mohammed retains the copyright of all electronic and printed artwork, logos and graphics. It must not be re-created in any form without written permission. This copyright shall be strictly enforced and protected by English and international copyright laws.

Placing an Order

When a you place an order it constitutes an offer to purchase goods from Opulent Mutts at the currently advertised price.

Acceptance of an Order

If Opulent Mutts is unable to complete an order, payment will be refunded to you in full.

Availability of Stock

Where items are unavailable, you will be given the choice of a full or partial refund on your order.

Variation in products

Colours may vary from those shown on the website or in printed samples.

Delivery

We aim to ship items within 3 working days of an order being received. All items are shipped by Royal Mail Second Class post (2-3 days) unless otherwise agreed. Opulent Mutts accepts no liability for items delayed. If you require an item by a specified date, please email us and we will do what we can.

Returns

If you are not satisfied with any product please contact Opulent Mutts by email (zara@opulentmutts.com). You may return unwanted items in their original and un-used condition within 10 days of receipt for a replacement or refund. No replacement or refund will be given until Opulent Mutts has received the items returned and is happy that the product is in its original and unused condition. You are liable for the cost of returning an unwanted item. When refunds are due they will be made by the same payment method used when the order was placed. The original delivery cost of an item will not be refunded.

Cancellations

To cancel an order please email us (zara@opulentmutts.com) as soon as possible. Orders that have already been despatched will need to be returned as a Refund. An administration fee may be deducted for cancellations made after items have been packaged.

Mistakes

Every effort is made to ensure that all information about products, breeds, species and materials is as accurate as possible but Opulent Mutts accepts no liability for any errors or inaccuracies in correspondence or on the website.

Opulent Mutts reserves the right to amend or replace these Terms and Conditions at their discretion. Amended Terms and Conditions will be added to opulentmutts.com website.

Returns address: 176 Junction Road (Flat 5), London, N19 5QQ